• How do I know if RAINCHECK will fit?
◦ The RAINCHECK headband is completely adjustable and offers a wide range of sizing options - from it, you'll be sure to find your size! When using RAINCHECK, it’s important to find the size that’s right for you (not too tight!) Adjusting the headband a size too small won’t improve protection — but will cause forehead marking and discomfort.
• Where are your products made?
◦ RAINCHECK is Designed + Assembled in U.S.A.
• I have a specific product question, how do I get it answered?
◦ Contact us by email or telephone!
• How do I care for it?
◦ RAINCHECK hair + shower caps are made with the highest quality durable materials but are not everlasting. Since this product is considered moderately delicate, it is important to treat it with a degree of care:
▪ Before using, make sure to avoid sharp objects like hair accessories or rings.
▪ When unsnapping adjustable headband, carefully unsnap by placing fingers close to snaps and separating in a slow motion. This will ensure the material will not puncture or tear.
▪ Store away from sharp objects.
▪ Use the reusable and breathable RAINCHECK packaging for travel and storage!
▪ Dry completely before storing.
• How do I wash my RAINCHECK hair + shower cap?
◦ RAINCHECK can be hand or machine washed. Machine wash in cold water on gentle cycle. Do not use fabric softener. Do not wring or twist. Hang or lay flat to dry.
• Do you offer discounts?
◦ We do occasionally. The best way to find out about our exclusive offers is to sign up for our emails.
RETURNS + EXCHANGES
• The product I purchased is defective, what should I do?
◦ View our policy for damaged and defective items.
• Can I exchange the product?
◦ Currently, we do not offer exchanges. You can return your purchase within 30 days of the order date for a full credit and then re-order a replacement item.
• Where can I find RAINCHECK in my city, state or country?
◦ Visit our store locator or international page to find a retailer near you!
• How do I know if a product is out of stock?
◦ If an item is out of stock, we’ll let you know on the product page. We’ll also let you know the expected arrival of a backordered item.
• How will I know when a product is back in stock?
◦ Click the "Notify Me When Available" button on the product page and we will email you when the item is back in stock!
STAYING IN THE KNOW
• How do I sign up for emails?
◦ The best way to find out about our exclusive offers is to sign up for our emails.
Still don't see what you're looking for? Contact us and we’ll help you get to the bottom of it!